REQUESTING A PAYMENT ARRANGEMENT
A payment arrangement is an agreement between Macon Electric Cooperative and the member who requests more time to pay their bill.
Payment arrangements are granted for one week beyond the scheduled cutoff date. The full payment arrangement amount must be paid on or before 4:30 on the arrangement due date.
Members must request a payment arrangement before the scheduled cutoff date due to non-payment. No payment arrangements are granted on existing payment arrangements or on accounts that already have been disconnected for non-payment.
Members will be limited to three (3) payment arrangements per account each calendar year (Jan-Dec), if the member does not default on any payment arrangements.
Failure to keep the terms of a payment arrangement will result in the normal collection process to be reinstated. At such time:
- Your electric service will be subject to disconnection due to non-payment.
- A reconnect fee will be automatically added to your account if paying to reconnect.
If the member defaults on any payment arrangement, no further arrangement will be granted for a 12- month period from the date of the default. The member may also be required to pay an additional security deposit.