DEPOSITS

When applying for an account, new and existing members must complete a membership application – name, date of birth, social security or Federal ID number will be required to perform an identity verification and credit check.

Deposits will be assessed based on the results of the credit check, which is conducted through ONLINE Utility Exchange.

Note: Joint accounts can only be established for husband and wife and will require both social security numbers and dates of birth. If an applicant refuses to provide a social security number and birth date, the maximum deposit will be assessed.

No deposit is required.

Note: Accounts being established in a business or organization name will also require a completed application, including applicable Federal ID number under the name of the business or organization applying for membership. If an applicant refuses to provide a valid Federal ID number, the maximum deposit will be assessed.

A deposit will be assessed based on the usage at the location where the account is being established. If no usage history is available for the location, an average usage will be estimated to determine the deposit amount.

Note: Accounts being established in a business or organization name will also require a completed application, including applicable Federal ID number under the name of the business or organization applying for membership. If an applicant refuses to provide a valid Federal ID number, the maximum deposit will be assessed.

Security deposits paid under an individual or joint account can be refunded upon the request of the member, following a full 12 month period in which no penalties have been assessed to the account for late payment. 

Only deposits in an individual or joint name are eligible for refund.